Last updated: September 2025

Introduction

At ArtStudio.LK, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

Personal Information

When you create an account, place an order, or contact us, we may collect:

• Name and contact information (email, phone number, address)
• Payment information (processed securely through our payment partners)
• Order history and preferences
• Communication records with our customer service team

Automatically Collected Information

We may automatically collect certain information about your visit:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your purchases
• Provide customer support
• Improve our website and services
• Send you updates about new products (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With shipping partners to deliver your orders
• With payment processors to handle transactions securely
• When required by law or to protect our rights
• With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure SSL encryption for data transmission
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Secure storage of customer data

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Data portability

Cookies

We use cookies to enhance your browsing experience. These small files help us:

• Remember your preferences and login status
• Analyze website traffic and usage patterns
• Provide personalized content

You can control cookie settings through your browser preferences.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@artstudio.lk
• Phone: +94 11 234 5678